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Residents

The Canyons app

The neighborhood app. Urgent notices, the calendar, and a directory of neighbors who choose to be listed.

This is the neighborhood app for The Canyons at Scenic Loop. Board members of the Property Owners Association use it to send urgent notices to everyone, and to post neighborhood events on the calendar.

Everyone has Upcoming, Alerts, and Directory. The same three are on the website:

app.thecanyonsatscenicloop.com

Club appears at the bottom only when you lead a club. Admin appears only when your email is on the Admins list. The Club tab and the Admin tab are on the phone.

Upcoming, with the question mark, profile, a Questions chip, an answered RSVP, Add to Calendar, More, and Browse all clubs and events
The question mark opens this guide. The person icon opens Your Profile. There is no website name under the wordmark. This picture shows Upcoming, Alerts, and Directory. Club and Admin are not on this phone.

What it is for

What it is not

It is not email, and it is not a chat. It does not replace the neighborhood website. Social clubs are run by neighbors, not by the board or the management company. The current list of social clubs is at thecanyonsatscenicloop.com/social.

How to use it

Get the app from the App Store, then open it.

Sign in

Open The Canyons app. Enter the email Alamo Management Group (AMG), the HOA management company, has for the property, or the email an owner entered under Household. Tap Email me a code.

The app emails a six-digit code. Enter the code, then tap Verify code. Your phone stays signed in until you delete the app. The first time, the app asks for notifications, then asks for a first and last name.

Sign in, with an empty email field, Email me a code, and the link for an address that is not sure which email is registered
Email me a code is on this screen. The email field is empty in this picture. The link under it opens the property lookup. Verify code is the next screen, and it is not in this picture.

If you are not sure which email is registered, the link says: Not sure what email address is registered with your property? Click here. Start typing the street and pick the address. The app shows only part of each registered email. The middle of the name is hidden. If you recognize it, go back and sign in with the full address.

Your property, with the registered email partly hidden
The registered email is partly hidden. The sample you@TheCanyonsAtScenicLoop.com is shown the way the app shows it: y•••u@thecanyonsatscenicloop.com. The street they picked stays visible.

You can also look it up where Alamo Management Group (AMG), the HOA management company, keeps the property record: thecanyonspropertyownersassociation.eunify.com/MyAccountView. Look for Email Address.

Alamo My Account screen with Email Address circled
Use the address shown next to Email Address. If the message does not arrive, check your spam folder.

Upcoming

Upcoming is the calendar. Each event has a title, a time, and a place. Times are in Central Time. Tap the location pin to open Maps. Tap Add to Calendar to save it on your phone.

A neighborhood event has no club name. A club event shows the club name, and only members of that club see it.

Some events have a small chip, Questions or RSVP. A check mark means you have already answered. Tap the chip, or More, and the phone opens one page. If the event has its own website link, that is the page. If it does not, the chip opens the question form or the RSVP, already signed in. On the resident website, the chip itself opens the form, and More is a separate link when the event has one.

Browse all clubs and events sits at the bottom of Upcoming. It opens the members social page, already signed in.

Upcoming events, with a Questions chip, an answered RSVP, Add to Calendar, More, and Browse all clubs and events
The same Upcoming screen as the picture at the top of this guide. A neighborhood event has Questions. The club event has an answered RSVP. Add to Calendar, More, and Browse all clubs and events are on this screen.

Alerts

An alert is a short notice. It can show on the lock screen, and it stays in Alerts for two weeks.

The first time you open the app, it asks for notifications. Turn them on if you want a lock-screen notice when the board needs to reach everyone quickly — for example, a closed gate, or weather that affects the gates. The app also asks for Persistent banners, so a notice stays until it is dismissed. You can say not to ask again. You will also see notices from social clubs you belong to. A club notice shows the club name.

The time is on the notice. Details on the website appears when the notice has a link. Swipe left to remove one on this phone.

Alerts, with a neighborhood notice and a club notice
A neighborhood notice and a club notice. Each shows the time and Details on the website. Swipe left is not shown in this picture.

Directory

Directory lists only people who turned on sharing. Search by name or street. Sort by last name or first name. The list is grouped by letter.

Tap a person to open the iPhone contact card, with Message, Call, FaceTime, and Mail for whatever they shared. That card is on the phone, not on the resident website.

Directory, with Search, Sort By, and the letter groups
Search, Sort By, and the letter groups. The contact card is not in this picture.

To be listed, tap the person icon. Enter a first and last name, add a phone if you want, and tap Save. Then turn on Share email, Share phone, or both. The sign-in email cannot be changed. The street comes from the owners list and cannot be changed.

Your household

Household is the row under those switches, and only when you are on the owners list. Open it from the person icon at the top of Upcoming or Directory.

Your Profile, with the name, the sign-in email, Share email, and Share phone
This picture shows the name, the sign-in email, Share email, and Share phone. Household is the row under those switches, and only the top of that row is in this frame.

Each added person signs in with their own email, on their own phone. They see neighborhood events and alerts. If they are in a club, they see that club. They can also lead a club.

Household list and the plus button
The plus button is at the top. The add form is not in this picture. The line on the screen says to tap a name to change it, and to swipe left to remove someone.

Tap the plus button. Enter a first name, a last name, and an email. Phone is optional. Tap Add. They get an email telling them to download the app and sign in with that address.

An owner can add three other people. That is four in the household, including the owner.

Tap a name to change the name or phone, then tap Save. The email and the street cannot be changed. To use a different email, remove them and add them again. Remove also takes them off every club, and that email can no longer sign in. The name, phone, and Save screen is not in the picture above.

Guide for the 3.1 app. The pictures are from the 3.1 phone.